DELIVERY
Delivery Information
Order Processing
All orders are processed within 3 business days from our warehouse in Belgium. You will receive a confirmation email once your order has been dispatched. Please note that this processing time does not include delivery time.
Delivery Time & Rates
Country | Delivery Time | To Pickup/Drop Location | To Address | Free Delivery (Pickup/Drop Location) |
---|---|---|---|---|
Belgium | 1-2 business days | €4.50 | €7.00 | Free above €99.00 |
Netherlands | 1-2 business days | €4.50 | €7.00 | Free above €99.00 |
Germany | 2-3 business days | €4.50 | €7.00 | Free above €99.00 |
France | 3-4 business days | €7.00 (Pickup/Drop Location only) | – | – |
Spain | 5-6 business days | €7.00 (Pickup/Drop Location only) | – | – |
Portugal | 5-6 business days | €7.00 (Pickup/Drop Location only) | – | – |
Italy | 5-6 business days | €7.00 (Pickup/Drop Location only) | – | – |
Luxembourg | 3-4 business days | €7.00 (Pickup/Drop Location only) | – | – |
For orders over €99.00, delivery to a Pickup/Drop Location in Belgium, Netherlands, and Germany is free.
Shipping to Other Locations
For delivery to locations not listed above, please contact us via chat or email at info@auraflames.com to arrange shipping and receive a delivery quote.
Important Notes
- Please ensure that your shipping address is accurate to avoid any delays.
- Delivery times may be impacted during peak periods or due to customs processing.
- If your order hasn't arrived within the expected time, please contact us for assistance.