FAQ

We use 100% natural Coco-Soy wax, premium fragrance oils, and wood wicks to ensure a clean, long-lasting burn with a soft crackling sound for an enhanced experience. Our candles are free from harmful chemicals, making them safe for you and your home.

Yes, our candles are made from a blend of eco-friendly, renewable Coco-Soy wax, which is biodegradable. Our wood wicks are sustainably sourced, and we also use recyclable or compostable packaging to minimize our environmental footprint.

Large size (350 ml): Burns for approximately 60-70 hours. Small size (270 ml): Burns for approximately 40-50 hours. To ensure optimal burn time, trim the wood wick before each use and allow the wax to melt across the surface on the first burn.

To extend your candle's lifespan, trim the wood wick to about 0.4 cm before each burn. Make sure to allow the wax to form a full melt pool during the first burn to prevent tunneling.

Our candles offer a balanced scent throw that fills a room without being overpowering. We use high-quality fragrance oils combined with natural Coco-Soy wax, so you’ll enjoy the fragrance whether the candle is lit or not.

Yes! You can reuse the candle jars by ordering our refill kits. Once the candle has burned down, simply clean out the jar and insert a new candle refill to continue enjoying it. Refills are available for purchase directly on our website.

We use natural, non-toxic ingredients in our candles. However, if you are sensitive to fragrances, we recommend starting with a lighter-scented candle to ensure it works for you.

Yes, we provide custom candles for special occasions like weddings, corporate gifts, and events. Choose from our range of scents and customize the label to suit your needs. Please note, personalized candles take additional processing time.

Store your candles in a cool, dry place, away from direct sunlight and extreme temperatures to maintain their quality and scent.

We accept returns within 14 days of receiving your order, as long as the candles are unused and in their original condition. However, personalized candles are non-refundable unless there is a defect.

We offer free shipping on orders over € 99,00 within the Netherlands, Belgium, and Germany. For orders below this amount, standard shipping fees apply. Full details of shipping costs will be available during checkout or you can contact us for more information.

Yes, we offer worldwide shipping. Shipping costs and delivery times vary based on your location. Full details will be available during checkout or you can contact us for more information.

Yes, all of our products are 100% cruelty-free. We do not test on animals, and we ensure our suppliers follow the same ethical practices.