Privacy Policy for Auraflames

At Auraflames (www.auraflames.com), we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our webshop.

1. Information We Collect

We collect various types of information when you interact with our website, including:

1.1. Personal Information:

• Contact details: Name, email address, shipping address, and phone number.
• Payment information: Credit card details, PayPal information, or other payment methods (processed by third-party payment providers).
• Account details: Username, password, and purchase history (if you create an account).

1.2. Non-Personal Information:

• Browser and device data: IP address, browser type, device type, and operating system.
• Usage data: Pages visited, time spent on our website, and products viewed.

1.3. Cookies:

We use cookies and similar technologies to enhance your experience on our website. These cookies help us remember your preferences and improve the functionality of our webshop. You can control cookie settings in your browser.

2. How We Use Your Information

We use the information collected for the following purposes:

• Order processing: To manage and process your orders and payments.
• Customer support: To respond to inquiries, provide support, and handle returns or issues.
• Marketing: To send you newsletters, promotional emails, or personalized offers (with your consent). You can opt out at any time.
• Website improvement: To analyze usage patterns and improve our website's performance, security, and content.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service providers: Third-party vendors that assist with payment processing, shipping, marketing, and website hosting (e.g., Buckaroo).
• Legal authorities: When required by law, to comply with legal obligations, or protect our rights.

4. Security of Your Data

We use a variety of security measures to protect your personal data, including SSL encryption, secure payment gateways, and regular security audits. However, no system is entirely foolproof, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data (except where we need to retain it for legal or business reasons).
• Opt-out: Opt-out of receiving marketing communications at any time.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, payment gateways). Please note that we are not responsible for the privacy practices or content of these external sites.

7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Auraflames
Email: info@auraflames.com